Hire a Virtual Assistant Who Already Understands Your Business

Most businesses don’t need just a virtual assistant. They need someone who can think, adapt, and move with the pace of a growing company.

That’s where we come in.

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What Can You Delegate To Us?

We cover a wide range of roles that fit most businesses. We’ll help you choose the VA role that gives you the fastest return on investment.

Here's the ultimate list of what you can delegate to our Virtual Assistant teams!

Executive Assistant

Customer Service

Social Media

Copywriter

Video Editor

Credit Repair

GoHighLevel

Lead Generation

Bookkeeper

Discover our Virtual Assistant

Plans and Pricing

Part

Time

$200

WEEKLY

20 hours per week
Ideal for small businesses, or those looking to delegate tasks without committing to a full-time arrangement.
Priority to our client care team for any queries and assistance.
No hidden fees.

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Executive Assistant

An Executive Assistant is more than just administrative help. They’re your strategic partner in organization and productivity. From managing your schedule to coordinating projects and handling communication, an EA ensures you stay focused on high-level tasks while the details are taken care of.

With a reliable Executive Assistant by your side, you’ll gain back valuable time, reduce stress, and operate at peak efficiency.

Calendar & Schedule Management

• Manage and prioritize your calendar

• Schedule meetings and appointments

• Send reminders for important deadlines

• Coordinate travel and accommodations

Communication Support

• Draft and respond to emails on your behalf

• Manage phone calls and voicemails

• Prepare meeting agendas and notes

• Serve as point of contact for clients or team

Project & Task Coordination

• Track project timelines and deliverables

• Manage task lists and priorities

• Coordinate across departments or teams

• Assist with follow-up and accountability

Documentation & Presentation Support

• Create reports, presentations, and spreadsheets

• Prepare proposals and executive summaries

• Manage digital files and shared drives

• Proofread and edit documents

Personal Assistance

• Schedule personal appointments

• Make reservations and travel arrangements

• Run personal errands online

• Manage special occasions (birthdays, anniversaries)

Customer Service

Customer service is the heart of loyalty and retention. A Customer Service VA ensures every interaction is professional, empathetic, and timely, strengthening relationships and improving satisfaction.

With a VA dedicated to customer support, you can focus on growth while knowing your clients are always in good hands.

Communication & Support

• Answer customer emails, chats and calls

• Handle support tickets and issue resolutions

• Respond to social media DMs and inquiries

Order & Account Management

• Process orders, refunds, and returns

• Update customer accounts and information

• Track and manage subscriptions

Customer Engagement

• Collect feedback and testimonials

• Update FAQs and support documents

• Escalate issues when needed

CRM & Reporting

• Record customer interactions in CRM

• Podcast or webinar scripts

• Storytelling for brand building

Social Media

Social media is a powerful tool, but it takes strategy, creativity, and consistency. A Social Media Manager VA helps you stay visible and connected, ensuring your brand message reaches the right people at the right time.

They take the guesswork out of content creation, posting, and engagement. This is so you can focus on scaling your business.

Content Creation & Scheduling

• Write captions and hashtags tailored to platforms

• Design graphics and visuals for posts

• Schedule posts across platforms

Community Management

• Respond to comments and messages

• Manage groups and online communities

• Engage with followers and influencers

Strategy & Research

• Develop content calendars

• Research trends, hashtags, and competitors

• Suggest campaign ideas and improvements

Analytics & Reporting

• Track post and campaign performance

• Provide insights for growth

• Recommend adjustments to strategies

Copywriter

Every business needs powerful words. A Copywriter VA ensures your message is persuasive, professional, and aligned with your brand, helping you attract leads, build authority, and increase conversions.

Whether it’s websites, blogs, ads, or emails, our Copywriter VAs know how to write content that connects with your audience and drives action.

Website & Marketing Copy

• Homepage, landing page, and service descriptions

• Product descriptions that sell

• High-converting ad copy

Content Creation

• Blog writing & SEO-optimized articles

• Social Media Captions

• Press releases & case studies

Email & Communication

• Newsletters & drip campaigns

• Sales emails and follow-ups

• Proofreading and editing

Scripts & Creative Writing

• Video scripts (ads, explainer, training)

• Podcast or webinar scripts

• Storytelling for brand building

Video Editor

Video is one of the most powerful tools for marketing and engagement, but editing takes time, skill, and attention to detail. A Video Editor VA helps you create polished, on-brand videos that capture attention and communicate your message effectively.

From social media clips to full-length training videos, they handle the technical work so you can focus on strategy and storytelling.

Video Editing & Production

• Edit raw footage into polished videos

• Add intros, outros, and transitions

• Insert text overlays, captions, and subtitles

• Sync audio with video seamlessly

Social Media & Marketing Content

• Repurpose long-form videos into short clips

• Create reels, TikToks, and YouTube Shorts

• Edit ads and promotional videos

• Optimize videos for different platforms

Audio & Visual Enhancement

• Adjust lighting, color correction, and sound levels

• Add background music or sound effects

• Remove background noise

File Management & Delivery

• Organize and store video files

• Export in different formats and sizes

• Deliver files ready to upload

Credit Repair

Credit repair requires attention to detail, compliance, and customer communication. A Credit Repair VA helps you stay organized, manage disputes, and provide clear updates to your clients, making your business more efficient and trustworthy.

Credit Report Management

• Pull and review credit reports

• Identify errors and disputes

• Track dispute timelines

Dispute Processing

• Draft and send dispute letters

• Track responses from bureaus and creditors

• Maintain compliance with regulations

Client Communication

• Update clients on progress

• Request documents and information

• Answer client inquiries

CRM & Data Management

• Update client information in CRM

• Track milestones and deadlines

• Manage uploads and records

Research & Compliance

• Stay updated on credit laws and practices

• Research financial education resources

• Support compliance documentation

Go High Level

GoHighLevel is a game-changer for marketing and CRM but only if it’s used to its full potential. A GHL Specialist VA helps you set up, automate, and manage campaigns so you get maximum value from the platform.

With their expertise, you can save hours of setup time and focus on results instead of tech headaches.

CRM Setup & Management

• Build and manage pipelines

• Organize contacts and tagging

• Automate client onboarding

Funnel & Website Building

• Design landing pages and funnels

• Set up lead capture forms

• Integrate calendars and booking links

Marketing Automation

• Create and manage email campaigns

• Automate SMS and follow-ups

• Build workflows for lead nurturing

Integration & Reporting

• Connect third-party tools

• Monitor campaign performance

• Provide reports and insights

Lead Generation

Consistent, qualified leads are the foundation of business growth. A Lead Generation Specialist VA focuses on finding the right prospects, warming them up, and filling your pipeline, so your sales team can focus on closing deals instead of chasing them.

With their support, you’ll always have new opportunities coming in.

Prospecting & Market Research

• Identify and research potential clients

• Build prospect lists from LinkedIn, databases, and directories

• Find contact details and decision-makers

Outreach & Engagement

• Send cold emails and LinkedIn messages

• Follow up with leads consistently

• Warm up prospects before handoff to sales

CRM & Pipeline Management

• Add and update leads in CRM

• Tag and segment leads by criteria

• Track lead status and next steps

Appointment Setting

• Schedule discovery calls or demos

• Send confirmations and reminders

• Coordinate calendars with sales team

Reporting & Analysis

• Provide lead generation reports

• Track KPIs like response rates and conversions

• Suggest improvements in outreach strategy

Bookkeeper

Keeping your books accurate and up to date is essential for running a successful business but it’s also one of the most time-consuming tasks. A Bookkeeper VA takes care of the details, from recording transactions to reconciling accounts, so you always have a clear picture of your finances.

With their support, you’ll reduce errors, save time, and make smarter financial decisions while keeping costs lower than hiring in-house staff.

Financial Record Management

• Record income and expenses

• Categorize transactions properly

• Maintain up-to-date ledgers

Accounts Payable & Receivable

• Generate and send invoices

• Track payments and overdue accounts

• Record bills and vendor payments

• Send reminders for unpaid invoices

Bank & Account Reconciliation

• Reconcile bank statements monthly

• Match transactions to receipts

• Identify and resolve discrepancies

Software & Tools

• Use QuickBooks, Xero, MYOB, or other tools

• Generate reports directly from software

• Maintain accurate digital financial records

Financial Reporting

• Prepare profit & loss statements

• Track cash flow and expenses

• Provide monthly or quarterly financial summaries

How We Can Help You

We will help you determine the role and tasks that you need improvement in and why you need to outsource.

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The I Need A VA Process

01 Task Analysis

We determine the type of VA you need for your business. Figuring out what tasks align with your objectives and are ready for delegation.

02 Interview

Our skilled recruitment team will sift through our VA candidates and shortlist the best candidates for you to review, meet and interview.

03 VA Selection

When you’ve chosen your VA, we’ll hire them and take them through VA orientation, training, and onboarding process.

04 Ongoing Support

We will handle all HR matters for you from VA attendance, performance, reporting, payroll and anything else that may arise.

Hear From Our Clients

Trusted By 500+ Companies

★ ★ ★ ★ ★

I am exceedingly happy with the services provided by my VA. Her professional approach and expert delivery of every project exceeded my expectations. I highly recommend I Need a VA!

Sam Nace

★ ★ ★ ★ ★

We could not have asked for a better VA. We were initially worried that we wouldn't have enough work or weren't structured enough to have the person be productive. I Need A VA sent us the BEST fit for us. He not only has a lot of work but he's helping us structure our processes so we can scale. I'm recommending to all of my business friends! Thank you!!!

Kia Johnson

★ ★ ★ ★ ★

I Need A VA is one of the best and are really helping my brand to get to the next level. I highly recommend this business.

Jamesha Griffin

Your business deserves backup. Book a FREE Consultation Call with us and get matched with a powerhouse Virtual Assistant!

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Questions

Do I get to choose which Virtual Assistant to work for me?

Yes, you will get the chance to choose your own VA after our team will present candidates for you.

How long before my Virtual Assistant can start working for me?

There’s a 7-10 days period before you meet your chosen Virtual Assistant. For that period, we will send you the candidate's portfolios so you can select who among them matches your preference and we’ll get your feedback from there.

Does my Virtual Assistant work for me full-time or part-time?

We recommend that all Virtual Assistants work full-time so they can be solely dedicated to your business. We believe you will get the best experience when your VA is working full-time to help you grow your business.

Do you help manage Virtual Assistants?

Yes, we manage your VAs for you. We also do other services for your convenience, like recruiting, training, managing, getting them insurance, and even taking care of the payroll, so you won’t have to worry about anything.

Are the Virtual Assistants trained?

Definitely, yes. We hire Virtual Assistants and put them through a 5-day training before we certify them and make sure they are qualified to work for our clients. They are taught fundamental skills to be a Virtual Assistant, like technical skills, communication skills, ethics, graphic designing, administrative tasks, lead generation, social media management, and more. They submit their work and put them in a Google Drive folder so we can send you their portfolios once we pair them up with you.

How do we pay the Virtual Assistants?

You don’t have to worry about the payroll, because we handle all financial assistance needed for your VAs.

Is my Virtual Assistant my employee?

Technically yes, but in legal sense, no. That is because you won’t have to pay any taxes or other fees since your VA is an independent contractor. You don’t have to worry about any issues between you and your VA since we will provide them a Non-Disclosure Agreement.

Do I have to hire a full-time VA? Do you offer a la cart services?

No, if you're not ready for a full-time virtual assistant, or you only want someone to manage your social media, we have internal teams that can take on that role for you. For a monthly fee, our amazing social media team can manage your social media pages for you. Kindly visit our social media service here: https://ineedava.com/smm